Lucid-promotions.com Guarantees, Terms and Conditions

 

Lucid-Promotions.com was founded on the belief that our customers are the reason for our success.

We back each and every Trading Pin order with outstanding customer service practices, and our 100% quality guarantee.

Each CUSTOM PRODUCT order is created through a team effort. Our Customers are a very important part of our team.

We rely on you for vital information in order to produce the specific PRODUCTS you require, while we are working together, we each have responsibilities. For your convenience, we have included these responsibilities below. Please take a moment to read them. These are our terms and conditions for your product purchase.

Feel free to contact us if you have any questions.

Lucid-Promotions.com is responsible for:

Standing behind our products 100%. Lucid-Promotions.com backs each and every order with our 100% Quality Guarantee. We will replace (at no additional charge to you) any PRODUCT ORDER that is found to have defects in materials or workmanship.

Giving you accurate information. Prior to starting production, you will receive a digital proof of your PRODUCT via email. This proof is an exact representation of the final product. This is to allow you to make any necessary changes or corrections prior to starting production.

Confirming your order. Prior to production of your order, you will receive an order confirmation notice via email along with your requested artwork proof for your review and written approval reply. This notification will contain specifications of your order including type, size, quantity, colors, and approximate delivery date.

Producing your order correctly & on time. Once we have obtained your approval on
both the digital proof and the order confirmation, we will produce your order typically within 10-12 days. WE WILL DO EVERYTHING WITHIN OUR POWER TO DELIVER YOUR ORDER IN A TIMELY MANNER BUT, PLEASE NOTE THAT DURING THE TIME PERIOD BEGINNING MAY 31st AND ENDING JULY 31st OF EACH CALENDAR YEAR, Lucid-Promotions.com MAKES NO GUARANTEE OF DELIVERY DATE OF ANY CUSTOM PRODUCT ORDER. IT IS YOUR RESPONSIBILITY TO ORDER YOUR PINS IN A TIMELY MANNER TO AVOID ANY POSSIBLE DELAY DUE TO CIRCUMSTANCES BEYOND THE CONTROL OF THE EMPLOYEES OF TRADINGPINS4CHEAP.COM AND/OR ITS MANUFACTURERS AND AFFILIATES. FURTHERMORE, TRADINGPINS4CHEAP.COM REMINDS YOU THAT ONCE YOUR ORDER IS PLACED, IT CANNOT BE CANCELLED FOR ANY REASON, AND THAT OUR PRODUCTION TIME GUARANTEE IS NOT APPLICABLE DURING THE “PEAK” PERIOD OF TRADING PIN ORDERING AS STATED ABOVE. FINALLY, Lucid-Promotions.com MAKES NO DELIVERY GUARANTEE EITHER VERBALLY OR IN WRITING FOR ANY TRADING PINS ORDERED WITHIN THE TIME PERIOD STATED ABOVE.

Your order will then be shipped via FedEx Priority or Economy International Service (at no additional cost to you) directly to the address you specify.

Listening to you! We want this to be the best experience you have ever had when
it comes to custom Trading pins! If you have concerns, constructive criticism, or compliments, we’d love to hear from you. Phone us toll free at 1-877-800-9510 or contact us via email at info@lucid-promotions.com

You are responsible for:

Legal Ownership of any and all logos, trademarks and copyrights. By submitting
your design to Tradingpins4cheap.com, warrants that you have the legal right to reproduce (or have reproduced)any logos or other images associated with your order. You also certify that the production of any images you submit does not infringe on any other company’s rights.

Giving due attention to the proof provided. Once you receive the digital proof of your
Trading pins, review it in detail. Please give special attention to: the design,
the grammar, and the colors. Once you have made any necessary changes to your proof, return it to us via email. This is your signal to us that everything has been approved.

NOTE: We use the Pantone PMS color matching system. Because all computer
monitors do not display colors in the same way, it is important that you indicate your color choices using Pantone PMS numbers. For additional information, visit Pantone site at www.pantone.com. PMS color books are also available at most art supply stores
and some libraries. All PMS numbers will be listed on the bottom of your proof so that you can verify them easily.

Review the details of your order confirmation. After your proof has been returned
to us, you will receive an order confirmation. Again…Please review the information
carefully. If all the information is correct, return it to us and we will begin the production
process.

NOTE: Once an order has been approved and confirmed it may not be
canceled for any reason.

Providing correct shipping information. Your order will be produced and shipped
within 10-12 days. We cannot be held responsible for delays in shipping caused by
inaccurate address information, U.S. Customs procedures, the mis-routing of your
package by FedEx, UPS, or undeliverable shipping addresses.

Lucid-promotions.com assumes that you have thoroughly checked the
contents of your order immediately upon delivery. Any defects found in
products after 3 days from date of delivery receipt will NOT be accepted
for re-manufacture or other forms of consideration. Please check your
products when you receive them and inform us immediately in the unlikely
event of discrepancies or defects.

Legal Details:

All orders are final. Due to the custom nature of the VARIED PRODUCTS we manufacture, all sales are final. Once an order has been placed, it may not be canceled for any reason. Lucid-Promotions.com does not issue refunds. As mentioned previously, we will replace any PRODUCT ORDER that contain defects in materials or workmanship.

In the event that a legal dispute arises, it is agreed that the venue for such a dispute is Gilmer County, Georgia, USA. Should the dispute pertain to the illegal use of copyright or trademark infringements, you agree to defend the claim at your sole expenses. You agree to pay any damage and costs assessed against Tradingpins4Cheap.com as a result of such a lawsuit or proceeding. You also agree to hold Lucid-Promotions.com harmless in such a lawsuit or proceeding.

All PRODUCT PICTURES displayed on this website containing corporate logos or registered trademarks are shown only to illustrate the reproduction capabilities of Lucid-Promotions.com. Purchase of merchandise from Lucid-Promotions.com in no way, shape or form grant you permission to reproduce logos, nor does it transfer, grant or lease ownership of any logos or trademarks to you.

We look forward to working with you, now and in the future!

Thank you !!